Tesla Model 3 Loses Consumer Reports Recommendation

Tesla Model 3 reliability causes car to lose CR recommendation

Citing "reliability issues", Consumer Reports relays that it found a number of problems pertaining to hardware along with fit and finish issues.

"While Teslas perform well in Consumer Reports' road tests and have excellent owner satisfaction, their reliability has not been consistent, according to our members, which has resulted in changes to their recommended status", Jake Fisher, senior director of auto testing at Consumer Reports, said in a statement.

The California-based firm has already adjusted prices and added a cheaper Model 3 variant to its line-up to make its USA -made cars more affordable in China amid high import tariffs. "We have already made significant improvements to correct any issues that Model 3 customers may have experienced that are referenced in this report, and our return policy allows any customer who is unhappy with their vehicle to return it for a full refund", the spokesperson said.

Apart from the recently-held delivery ceremony, reports from local Chinese media have indicated that Morning Cindy, a cargo ship loaded with Tesla's electric cars, has arrived at the port of Shanghai on Friday.

Consumer Reports originally scored the Model 3 as having "average" reliability in 2017 and again in 2018.

"CR members reported these results in our annual reliability survey, which includes data on about 470,000 vehicles", Patrick Olsen of Consumer Reports said.

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The website also reports another new feature for Tesla - Sentry Mode. The firm had said in January that Model 3 deliveries in China would begin in March.

This auto lost its "recommended" status despite Consumer Reports giving the vehicle an exceptional review score: 103 points on a scale only created to go up to 100.

Tesla also claimed that they reached out to Consumer Reports concerning the complaints and were not provided with any more specific information.

The Model 3 is one of six cars to lose the recommendation, along with the Chrysler 300, Dodge Charger, Acura RDX, BMW 5 Series and Volkswagen Tiguan.

Issues reported by a group of over 500 Model 3 owners included problems with paint and trim quality, faulty infotainment system displays and glass defects.

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