Apple’s iPhone XS Max allegedly catches fire in man’s pocket

Burned iPhone XS Max

Josh Hillard said his XS Max burst into flames while he was taking his lunch break at work, according to a report in the blog iDrop News. A colleague, a VP in Hillard's company, noticed him yelling and used a fire extinguisher to put out the fire after Hillard removed his trousers.

A man from OH claims he was twice burned by Apple, first by an iPhone XS Max that allegedly caught fire in his trousers pocket and injured his "buttocks region", and then again by poor customer service, both inside an Apple Store and over the phone. The employees there took his phone, according to Hillard, and told him that they couldn't do much more for him.

While the possibility of Hillard's iPhone XS Max catching fire can not be denied, it is definitely odd to see someone remember every incident during and after the fire so vividly. Note that the incident happened a couple of weeks ago but was only publicized now, and that's because the iPhone XS Max user tried getting the attention of Apple. The guy was immediately removed device from his pocket and saw that it knocks the yellow and green smoke.

However, Hillard was very dissatisfied about the amount of smoke he had inhaled thanks to the phone that was on fire.

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Resident, Josh Hillard complained of the fire of the latest flagship models iPhone XS. The employee resurfaced with the phone already packaged and told me that they were going to send it back to the engineering team. Disappointed, he took the phone back home and called Apple Care, only to narrate his ordeal all over again. "The manager then came up to me and said that this is the only way that I could receive a replacement phone", Hillard says. The victim then contacted the care line of the tech company, when a senior specialist asked for details, including pictures of the unit and any injury, if there were any. Finally, he was offered a new phone but by this time, Hillard was too dissatisfied with Apple's response to accept the offer.

Hillard made it clear that he wasn't just looking for the a replacement phone.

Apple iPhone XI 2019 to sport 3D camera with TOF sensor, indicates a new report from Bloomberg. He also wants Apple to cough up for the damaged shoes and clothing, and to cover the cost of wireless service he has been unable to use while negotiating with the company. But, he is now planning to take legal action against the company.

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