CenturyLink services restored for many customers but others still reporting problems

US investigating Century Link internet outage 911 failures

But the company says it does not yet know the extent of service outages.

CenturyLink is a global telecommunications company based in Monroe, Louisiana, serving customers in more than 60 countries and across the USA with the internet and other communications services, including phone and TV.

Last chance to take advantage of our best offer of the year! The outage also affected the cities of Balch Springs, Cockrell Hill, Sachse, Seagoville and Wilmer.

Lewis County, along with numerous counties across the state, suffered from a 911 outage Thursday evening into the early morning hours Friday due to a CenturyLink glitch.

"After pushing the information to all other methods we chose to send the message via EAS (Emergency Alert System) and WEA (Wireless Emergency Alerts) to ensure everyone was aware of the outage", CRESA said in a press release Friday morning.

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The Iowa State Patrol said a county's 911 cellphone calls were being routed to the agency's office in Des Moines.

If you have a cell phone and need to call for help, always try 911 first.

A county in southwest Washington state accidentally sent an emergency text message to residents of nearby Portland, Oregon after their 911 system was compromised by the CenturyLink outage. CenturyLink blamed the statewide outage on a third-party vendor but was fined $2.85 million in 2016 by the Washington Utilities and Transportation Commission.

Shortly after noon, CenturyLink announced it was "aware of some 911 service disruptions affecting various areas through the United States".

As of writing, CenturyLink has still failed to fully restore service to all affected regions and customers (its internet users have also been impacted), but it's making "good progress", according to the company's official Twitter account.

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